Dental clinics
“Reception cannot answer the phone and the front desk at once.”
- Books and reschedules
- Answers treatment and price questions
- Chases no-shows
- Takes after-hours calls
Concierge
One agent thatanswers everything.
Voice and chat in one place, trained on how your business actually runs, with a dashboard that shows you every conversation it had.
Built for businesses that answer the same questions all day.
Tour and travel
“Every enquiry is the same six questions before it is a real lead.”
- Qualifies enquiries
- Quotes from your own packages
- Answers visa and itinerary questions
- Hands over live leads
Hotels
“Guests ring the desk for things the desk should not have to answer.”
- Takes and changes bookings
- Answers facility and policy questions
- Routes requests to housekeeping
- Handles the overnight shift
Not on this list? It is the same system with different rules. Tell us what you answer all day.
One agent, two channels.
Concierge answers the phone and the chat window at the same time, from the same knowledge, so a customer gets the same answer whichever way they ask.
It books, reschedules, quotes and qualifies against your own calendar and your own rules, and it hands a person the conversation the moment it is out of its depth.
Voice
Answers calls, in your own greeting, around the clock.
Chat
The same agent on your site, WhatsApp and inbox.
Booking
Reads and writes your real calendar, not a copy of it.
Dashboard
Every conversation, what it cost, what it booked.
Handover
Hands to a person the moment it is unsure.
Your rules
It only says what you have told it it may say.
Hear it answer your questions.
Send us the five things your customers ask most. We will point Concierge at your site and let you talk to it before anyone signs anything.